Introducing Our New Ticketing System

Over the last 9 months, the CBSO has been looking for ways to better serve our unit partners. One of the ways we can improve our efficiencies, transparencies and overall service is by creating a system that will standardize processes, create visibility, and enhance our communication to ensure we are completing all CBSO tasks on your request timely.

With that – we are pleased to announce we will be launching our new ticketing system – via Smartsheets, this week!

This new system will provide budget managers and/or delegates all the information they need to track the status of their requests. This will include communication and updates on action taken by the CBSO. 

With our dedication to our improvement and growth – the CBSO looks forward to the launch of this new system and the positive impact it will have on our clients!

Stay tuned for our launch date and resource information!